Cannot Print on the Disc Label

Disc Label Printing Does Not Start

1. Check1 Is multi-purpose tray placed properly?

   Place the multi-purpose tray properly again and select OK on the touch screen.

   Use the multi-purpose tray supplied with this printer.

   For more on placing the multi-purpose tray, see Placing a Printable Disc.

2. Check2 Is printable disc placed on multi-purpose tray?

   Place the printable disc on the multi-purpose tray properly and select OK on the touch screen.

   Use the multi-purpose tray supplied with this printer.

   For more on placing the multi-purpose tray, see Placing a Printable Disc.

3. Check3 Has time elapsed since you placed the multi-purpose tray?

   If a certain period of time has elapsed since you placed the multi-purpose tray, it may be ejected.

   Follow the instructions on the touch screen and try the operation again.

Multi-Purpose Tray Does Not Feed Properly

1. Check1 Is multi-purpose tray placed properly?

   Place the multi-purpose tray properly again and select OK on the touch screen.

   Use the multi-purpose tray supplied with this printer.

   For more on placing the multi-purpose tray, see Placing a Printable Disc.

2. Check2 Unrecognizable printable disc may be placed.

   Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.

Multi-Purpose Tray Jammed

Pull out the multi-purpose tray gently.

If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected.

When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc.

If the multi-purpose tray is still jammed, check if there is a problem with the printable disc.

Multi-Purpose Tray Does Not Feed Properly